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11th May 2020

 

Dear Patients,

Governments Announcement on Changes to Lockdown and Urgent Dental Care in the South East

During the Covid-19 pandemic, all routine NHS and private dentistry has stopped. This has not changed since the Prime Minister’s announcement on Sunday 10th of May 2020. The Chief Dental Officer’s advise has remained unchanged, and we are still not to see patients face to face for appointments. However, the following arrangements are in place for urgent dental care.

The NHS is continuing to provide urgent and emergency dental care. This is available to both NHS and private patients. If you have a dental emergency, please call us on 01622 754662 or 01634 683123 during our normal opening hours for further advice.

When you call, a member of the dental practice team will carry out a telephone assessment with you to assess your dental needs. We are able to offer advice or prescribe medication to help to relieve any pain or to treat an infection. Prescriptions will be sent to a pharmacy for dispensing and collection.

Following assessment, if you need to be treated urgently, we will refer you to a local urgent dental care hub. The hub will carry out a further assessment of your dental and Covid-19 status and if required may call you in for treatment. The hub will also provide you with information prior to the appointment about arrangements for treatment which meet the social distancing requirements.

If you have a dental emergency outside of normal surgery opening hours you can call the local emergency dental service on 01634 890300

To ensure efficient and timely issuing of prescriptions and referrals to the urgent dental hubs, we are requesting that all our patients update their medical history by completing an online secure form at: https://secure.dentr.co.uk/kent-smile-studio/start

You can also find further information on managing dental emergencies at home: https://bit.ly/KSStoothache

Wishing you a safe and healthy time ahead.

Yours sincerely,

 

Dr Shushil Dattani

Clinical Director

 

 

 

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